Job Responsibilities:
Assist claimants with resolving their needs / locating appropriate refunds 
Coordinate mail and all incoming and outgoing deliveries
Distribute incoming letters, forms, emails, faxes and delivery status of outgoing faxes
Other clerical duties as assigned

Qualifications
Excellent phone presence, language, grammar and communication skills
Intermediate knowledge of basic computer skills
Initiative, planning, execution and follow-through skills
Customer/client service oriented